9/9/2023 0 Comments Cannot updat storyo 2.0![]() ![]() If you have entered the code correctly, then a 6-digit code will be displayed.Take the 12-digit code and enter it into the corresponding text field on your computer.Note: If you see an error message saying, Contents of the update file are invalid, then your Roku TV is already running the most current version of software.Your Roku TV will validate the file on the USB flash drive and display a 12-digit code. Using the remote control, press the Home button, then select Settings > System > System update > I can’t connect.Please try again then it is likely the USB drive format is not recognized see Formatting your USB flash drive below. Note: If you see the error message Update file could not be opened.Once the transfer is complete, remove the USB flash drive from your computer and connect it into the USB port of your Roku TV. Insert the USB flash drive and copy the update.roku file from your computer to the top-level directory of the USB flash drive.After the download has completed you will need to locate the update.roku file on your computer by default it is usually in the Downloads folder. If prompted, save the file to a known location like your desktop. Next, choose Download Software to download the update.roku installer file to your computer.The Roku model number is 4 numbers followed by a letter (e.g. Note: The Roku model number can be found by pressing the Home button on the Roku remote control, then selecting Settings > System > System update > I can’t connect.Using the internet browser on your computer (not your smartphone), go to: and from the drop down menu, select the TV brand of your Roku TV (e.g.The steps described below assume that you have not activated your Roku TV and that you selected Connect to the internet later during the initial setup of your Roku TV. ![]() Note: Use a standard USB 2.0 flash drive that is 256MB or larger.If you do not have a USB flash drive, then you will need to get one. If your Roku TV is not connected to the internet, software updates must be done manually by first downloading the software to your computer, copying it to a USB flash drive and then connecting the USB flash drive to your Roku TV. Should you wish, you can also manually check for new software updates. The download and installation are done automatically without interrupting viewing on your Roku TV. When connected to the internet, your Roku TV will check whether new software is available every 24-36 hours. Activating your TCL Roku TV ensures that it will be running the latest version of software. ![]()
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